# Design & Artwork Getting your design and artwork right is the first step in producing high-quality custom merchandise. At Print Room, we make the process simple by helping you prepare artwork files correctly and connecting you with talented designers if you need support. #### Artwork file requirements For the best results with **screen printing, embroidery, and heat transfers**, we recommend supplying a **vector file** such as **AI, EPS, or PDF with editable outlines**. Vector artwork ensures sharp, clean printing at any size. We can also work with **high-resolution Photoshop files** (minimum **300 DPI** at actual print size or larger), ideally with separated layers. For **embroidery**, we can usually accept most file types (JPEG, PNG, PDF, etc.), though a vector file will give the cleanest result. If your artwork isn’t production-ready, our team can redraw it for you at a cost of **$30–$100 + GST**. Once complete, you’ll own the file for future use with Print Room or any other project. #### Design support Don’t have artwork yet? We partner with a range of talented **illustrators and graphic designers** who specialise in merchandise design. Share your **brief** with us, and we’ll connect you with the designer best suited to your style and project. #### Why this matters Supplying the correct artwork file saves time, ensures your design looks its best across garments, and keeps colours consistent with your brand. Whether you’re ordering **screen printed T-shirts in Auckland, embroidered uniforms in Wellington, or heat pressed tote bags in Dunedin**, our team will guide you through the artwork process. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.theprintroom.nz/the-order-process/design-and-artwork.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.